A messaging aggregator for customer conversations

Bring chats from your own accounts and bots into one inbox. Reply as a team and see which customers are still waiting for an answer.

Ask ChatGPT or another AI assistant to read a conversation and help you reply to customers. Connect your own assistant through MCP.

Connect an AI assistant

ChatGPT · Claude · Cursor · MCP

A workspace for customer conversations

  1. One list of chats

    Conversations from your connected accounts and bots in one searchable list. Works in the browser on your computer and phone, with nothing to install.

  2. See who needs a reply

    Read a message but haven't replied yet? The conversation stays in the Awaiting reply tab.

  3. A shared history for your team

    Project members can view conversations and reply to customers. The history shows which team member sent each message.

Messengers you can connect

  • WhatsAppAccount
  • TelegramAccount and bot
  • InstagramComing soon
  • FacebookComing soon

Connect your own accounts and bots: customers keep messaging you where they always have, and you don't need a new number.

Mailings and conversations in one place

  1. Mailing replies in your shared inbox

    A customer replied to a mailing? Answer right in Dialogs, alongside your other conversations — no need to reach for the phone the account runs on.

  2. See who messaged the customer

    Every outgoing message shows who sent it: a mailing, a team member, an API integration or a connected AI assistant.

  3. Customer card next to the conversation

    Phone number and username, the address book contact with its segments, and the last mailing sent to this customer.

From connection to your first reply

  1. 1

    Sign in and choose a project

    Create a project if you don't have one. You will then return to Dialogs.

  2. 2

    Connect your account or bot

    Open Accounts in your dashboard and connect your messenger account or bot. Invite colleagues to your project to work together.

  3. 3

    Open Dialogs

    Wait for conversations to load, choose a chat and reply. The New and Awaiting reply tabs help you choose the next conversation.

Reply to customers with an AI assistant

Connect WSENDER to ChatGPT, Claude or another AI assistant: it reads the conversation with a customer, drafts a reply and sends it — at your request, in plain language. No developer needed: just paste the server address and sign in to your account.

https://mcp.wsender.io/
  1. Open Settings → Apps & Connectors
  2. Turn on Developer mode and click Create
  3. Paste the address and sign in to your WSENDER account
https://mcp.wsender.io/
  1. Open Customize → Connectors
  2. Click + → Add custom connector
  3. Paste the address, click Connect and sign in to your WSENDER account
claude mcp add --transport http --scope user wsender https://mcp.wsender.io/
  1. Run the command in the terminal
  2. Open /mcp → wsender → Authenticate
  3. Sign in to your WSENDER account in the browser that opens
https://mcp.wsender.io/Add to Cursor
  1. Click Add to Cursor — the editor adds the server automatically
  2. In the MCP settings, click sign-in next to wsender
  3. Sign in to your WSENDER account
https://mcp.wsender.io/
  1. Create a key in your account: API → Create key
  2. Set the address and the Authorization: key YOUR_KEY header
Step-by-step instructions for each assistant

Frequently asked questions about the messaging aggregator

  • Do I need a new number to reply to customers from Dialogs?

    No. You connect your own messenger accounts and bots: customers keep messaging you where they always have, and your reply from Dialogs goes out from the same account or bot the customer wrote to.

  • How fast do new messages arrive in Dialogs?

    Bot messages arrive instantly. WSENDER syncs messenger accounts automatically, and with the History sync option new messages appear every 15–60 minutes, or instantly in Real-time mode. The Message history option also loads your past conversations for the period you choose. See option prices on the plans page.

  • Can I reply to customers from my phone?

    Yes. Dialogs works in the browser on both your computer and your phone, with nothing to install. Open web.wsender.ru and sign in with the same details you use for your WSENDER account.

  • How many team members can work in Dialogs?

    The owner and all project members handle conversations, and every reply shows which team member sent it. A project on Light has room for two people, and on Professional for up to ten.

  • What happens to my conversations if I disconnect an account?

    Your chats and the full conversation history stay in Dialogs. Reconnect the same account in the same project, and the conversations pick up where they left off.

  • How much does Dialogs cost?

    There's no separate fee: Dialogs is included in every plan from Light up. On the free Basic plan, the History sync option, priced per day, opens up an account's conversations, and that account doesn't count toward your plan's account limit. See prices and limits on the plans page.

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