Cases

Successful scenarios of using the service

Use cases

  1. Repeat sales

    Launch new promotions and sales of goods and services for your customers.

  2. Bringing customers back

    Send motivating offers in WhatsApp to close the deal.

  3. Increasing the average order value

    Offer other goods and services after the purchase to increase the average order value.

  4. Finding new customers

    Warm up the audience, find new customers and increase sales.

  5. Reviews and reputation

    Collect reviews and keep in touch with customers after the deal.

  6. Service notifications

    Send WhatsApp notifications about order status, registration, etc.

Fields of application

Our service is useful for any business — whether it is a small flower shop or a large medical center with branches across the country.

  • Retail and online stores
  • Service industry
  • Marketing and advertising
  • Tourism and travel
  • Food service
  • Education and training
  • Medicine and health
  • Beauty industry
  • Construction and real estate
  • Event management
  • HR and recruitment
  • And many others

Answers to questions about marketing

  • What is the conversion rate of a messenger mailing?

    According to our statistics, the average reply conversion is 20-30%. The sales conversion depends on the base the mailing is sent to and on the offer being sent.

  • Do you have mailing examples?

    Yes, you can see examples of mailing messages in our article 5 ideas how messenger mailings can help your business (in Russian).

  • Can I send mailings to a cold base?

    Mailings can be sent to cold bases, but certain recommendations must be followed so that the mailing is effective and the messenger does not temporarily block the account.

    Recommendations for cold-base mailings are described in our article (in Russian).

  • How can I increase the conversion of a mailing?

    The most effective and at the same time simple way to increase the conversion of your mailings is to split the customer base into segments. This helps to compose offers that will interest particular categories of recipients. You can learn how to do simple segmentation in our article (in Russian).

  • Can an account be blocked?

    It can: when an account starts behaving like a spammer, the messenger temporarily restricts sending. The most common causes are:

    • Auto-strategy is disabled and the speed is pushed up manually;
    • The message does not invite a dialogue;
    • Many complaints from recipients;
    • A link sent to a stranger in the very first message;
    • A promo image in the very first message;
    • A purchased contact list of people who do not know you.

    WSENDER lowers this risk automatically: the auto-strategy warms up the account, increases the speed gradually and slows down at the first sign of trouble, while AI moderation checks the message text before launch.